What is an email service provider?

An email service provider is also known as a webmail provider. It is a company (like Gmail) that provides a platform for you to send, receive, save and manage email communication from a web browser (like Google).

Why is it important to know your service provider?

This question most commonly comes up for us when a client asks us to create a custom email address (ex. [email protected] rather than [email protected]) and help them configure it with the email platform they’re already using, so they can receive and send messages to/from all of their addresses from one place, rather than needing to check email in two separate places.

It’s also important that you be able to supply this information if you are experiencing an email issue you would like Adroit Creative Solutions to help troubleshoot.

How to identify your email service provider

It is typically pretty easy to identify your email service provider. For instance, if your current address ends in your email provider is Gmail.

Here are a few additional ways to identify your current email service provider:

Be aware of popular email service providers:

  • Gmail
  • Google Apps for Business
  • Yahoo! Mail
  • Hotmail
  • Microsoft Office 365
  • iCloud
  • AOL Mail

Where do you go to sign in to your email account?

This is a good place to start. For instance, if you go to to sign in to your email account, then Gmail is your email service provider. If you go to to sign in, your email service provider is Yahoo! Mail. If you go to, you are checking your email directly from the email host rather than a popular email service provider.

What do you see when you are viewing your inbox?

Open your inbox and look around for signs of one of the popular email providers listed. A logo is typically displayed at the top of the screen.

If you’re address ends in, and you don’t remember what email service provider you originally signed up with, it can be a little more complicated to figure out.

If you’re not sure what email service provider you’re using, please let us know. There are more technical methods we can use to find out.