*It is important that you research and understand the law as it pertains to call recording.
We’ve had many clients ask us to recommend a method of recording calls on their Android phone and we’ve recently encountered a need for this service as well.
Call recording uses:
- Share recorded calls with a new employee as a training reference.
- Review employee calls for quality control.
- Ensure that details are not forgotten when you receive a call on the go.
- Save phone meeting and conference calls for future reference; share with team members who weren’t on the call, so everyone is on the same page.
- Keep client or vendor calls on file as proof of verbal requests or agreements.
Our criteria for a good call recording app:
- Records both incoming and outgoing calls.
- Easy to use.
- Automatic recording – no start/stop buttons to push while you’re on a call.
- No time limit on recorded calls.
- Option to either record all calls or to record only specific contacts and/or new numbers.
- Cloud storage for calls (to save on phone storage).
This is a tall order, but Automatic Call Recorder checks all the boxes.
How to get started:
- Download the Automatic Call Recorder app to your Android phone.
- When you receive or dial a call, it will automatically be recorded.
- A solid red dot at the top of your screen will let you know the app is recording.
- If you change the default settings, a red circle with an empty center will let you know a call is NOT recording.
- When you hang up, you will be prompted add a note and to delete the call or save it to the cloud. If a selection is not made, the call will be temporarily stored on your phone.
- By default, the last 100 calls will be stored, with old ones being removed, unless they have been manually saved.
- You will receive a notification every time a call has been successfully recorded.
- To access call information at any time, tap the app icon.
- Saved calls are safe on the cloud, as indicated by a cloud icon.
- The inbox will show all the calls that are currently stored on your phone and have not yet been saved to the cloud. (These calls will gradually be removed once you reach the default of 100 calls or the max number of calls you’ve elected to hold on your phone via settings).
- Click on any call to:
- Play the recorded call
- Save the call to the cloud
- Add/edit call notes
- Delete the recording
- Share the call file via email, Google drive and more
- Call the contact
- View all recorded calls with this contact
- View contact details
- Put a block on recording the contact
- Access settings by clicking the three vertical lines at the top left corner of your screen or by clicking the three stacked dots at the top right of your screen. There are tons of setting options that allow you to customize the app to best suit your needs. Here are a few you might want to take a look at:
- Turn auto record on/off.
- Select recording file type: 3GP, AMR or WAV. (Test to see which works best for your phone).
- Adjust how many calls can be held on your phone, so you control your phone’s storage usage. (5-300 calls can be held with the free version).
- Change the default mode from Record All to:
- Ignore All – if you only want to record certain contacts.
- Ignore Contacts – if you only want to record calls from new or unidentified numbers.
If you have questions or would like help setting up call recording on your Android or iPhone, Tree Ring Digital is here to help. Contact us any time.
- On January 15, 2016