We often set up custom email addresses for clients and then guide them through the process of configuring the new email address with whatever email platform they’re currently using. This way they can receive and send emails using multiple email addresses within a single account. It is not a difficult process, but there are a few steps you don’t want to miss, so we decided to create this easy to follow video along with a written guide to import email to Gmail (the most popular email platform at the moment).


Incoming Mail (POP3)

  1. Login to your Gmail Account.
  2. Choose Settings, from the Settings cog.
  3. Click Accounts and Import.
  4. Click ‘Add a POP3 mail account you own”.
  5. Enter your Email address.
  6. Click the Next
  7. Enter your full email address as the Username.
  8. Enter Password for your email account.
  9. Enter the POP Server. This will be your domain name preceded by “mail.”(ex:
  10. Choose any additional options you may want.
  11. Click the Add Account

Outgoing Mail (SMTP)

  1. Choose ” Yes, I want to be able to send mail as [email protected]
  2. Click Next Step.
  3. Enter the Name you want users to see when you send emails from this address.
  4. Choose whether or not you will use this address as an Alias.
  5. Click Next Step.
  6. Enter the SMTP Server (
  7. Set the port to 25.
  8. Leaving TLS checked is typically fine.
  9. Enter your email address as the username.
  10. Enter your email password.
  11. Click Add Account.
  12. Close Window.
  13. You will receive a verification email to confirm you have access to the account in order to send mail from the account. Once you receive the email, open it and click the verify link.
  14. Once verified, go back into Settings>Accounts and Import
  15. Send mail as: verify that the correct email is set as a default.
  16. When replying to a message: Select “Reply from the same address the message was sent to.” We recommend this setting to avoid confusing your contacts. Alternatively, you may change the sending address manually when sending individual emails.

Please contact Adroit Creative Solutions, LLC with additional questions regarding configuring your email with your Gmail account.